wp nova
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Contact
Voice AI
§ 08 / voice

Calls, covered.

A multilingual voice agent that covers calls when you are closed or lines are full. Customers book, reschedule, cancel, or hand off to a human — around the clock, in any language.

Get in touch
Coverage · 24 / 7
Languages · any
Handoff · human
Capabilities

What it does.

fig. 07 — capabilities
01 / 05

Picks up, every time.

After hours, holidays, peak overflow. No call drops, no voicemail.

02 / 05

Books, moves, cancels.

Completes appointments, reschedules, cancellations, callback capture.

03 / 05

Every call, transparent.

Live transcripts, call outcomes, and metrics in one view. Audit any conversation.

04 / 05

Human on demand.

Escalates to your team with the full transcript when asked — or on unclear intent.

05 / 05

Writes back to your stack.

Creates tickets, updates contacts, logs interactions. Works with the CRM you already run.

Demo

Live call, in motion.

fig. 09 — demo
fig. 09 — demo
Voice AI
live · 01:24 · EN
Caller
Hi, I'd like to reschedule my appointment to Thursday.
Agent
Sure. Thursday at 2:30 PM is free — does that work?
Caller
Perfect, please book it.
Agent
Done. You'll get a confirmation by SMS.
Caller
Thanks, bye.
▸ appt.rescheduled thursday 14:30
Appointment rescheduled
Confirmation SMS sent
Calendar updated
Coverage

Your workflow. Our presets.

Shape the agent how you want — prompts, tools, handoffs — or start from a preset built for a common scenario.

fig. 10 — coverage
01

Task creation

Open tickets, log requests, create records in your CRM or helpdesk.

02

FAQs

Opening hours, directions, prices, policies — grounded in your content.

03

Booking

New appointments with availability checks and confirmations.

04

Rescheduling

Move existing slots — by date, by staff, or by service.

05

Callbacks

When a human is needed, capture the request and a time window.

06

Forwarding

Route directly to the right team when intent is out of scope.

Languages
Multilingual

speaks whichever language the caller does

Hours
24 / 7

incl. holidays & peak overflow

Trust

Transparent, private, hosted in the EU.

fig. 11 — trust

Disclosed as AI when asked.

The agent tells callers it is an AI on request. Human handoff is one word away.

Personal data redacted by default.

Transcripts are filtered and retained per your policy. No training on your calls.

EU-resident infrastructure.

Hosted in the EU, operated from Ulm. Recordings stay in your region.

Contact
§ 05 / contact

Say hello.

info@wp-nova.ai
Sedelhofgasse 13 · 89073 Ulm
Mon–Fri · 09:00–18:00 CET